An unparalleled view into the world of online commerce and shopping behavior to help you win online
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Executive Summary
An unparalleled view into the world of online commerce and shopping behavior to help you win online
The new 2023 report presents a truly global view of online shopping behavior and will help retailers and brands understand the trends they need to act upon today, and strategically plan for in the future, to succeed online.
Examining where and how consumers are spending, the customer experience, new channels (including working from home, gaming and social), sustainability, technology and much more, it’s a critical read for brands, retailers and marketplaces.
Download the report now and find out what 31,000+ consumers across 18 countries told us about shopping online.
Online shopping is rising slowly, but shows no sign of stopping in the future
Demand is up for omni-channel shopping across channels, devices, physical and digital
Marketplaces remain the number one online channel
But don’t discount physical and D2C commerce
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