Making customer service more efficient.
Read a case study about our client Kärcher, whom we helped with streamlining their customer service department.
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In The Press
In The Press
Not just about the points!
Our Business Director, Martin Daňhelka, talks about how to manage CRM communication and keep customers engaged.
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In The Press
Why do we fail?
Great customer experiences are key to success. But, how do we continuously improve them in the long run? We have some tips for you.
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In The Press
Creative, Snapchat and Cannes Lions
The creative department is not just about guys in leather jackets. Read interview with Gregg Harper on Snapchat and what “creative” really means in an agency.
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In The Press
Gregg Harper joins Wunderman Thompson Prague
We are happy to welcome our new Executive Creative Director, Gregg Harper! Jiří Malý also joins our team as our new CTO. Welcome on board!
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In The Press
From Algeria to Prague’s Wunderman Thompson
There are 400 of us and we come from 35 countries. Read about our developer Mohamed Hadi Nibou and his journey from Algeria to Wunderman Thompson Prague.
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In The Press
Customers have changed. How should companies react?
Nowadays, we as customers are more demanding and have higher expectations. How should companies react in order to keep our attention?
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In The Press
Accelerating digital transformation through technology
Not last year's events, but 5G networks, IoT, cyber security, or AI are the biggest drivers of innovation, says Bronislav Kvasnička, our CEO, in his interview
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In The Press
What does the end of cookies means for us?
Our Data Director, David Novohradský, has the latest tips on how to live in a cookieless world, plus, discover our privacy-first identity technology, Resolve
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In The Press
How to implement and measure customer experience
CX Fit Score measures companies’ customer experience readiness and shows how it stacks up with their competitors
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In The Press
Loyalty programs need systematic work
Our CCO, Vendula Mrázová, shares her insights on strategic CRM planning and successful loyalty programs
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In The Press
Wunderman Thompson uncovers connection between brand growth and human inspiration
Time to redefine inspiration? Discover the top 10 most inspirational brands in the Czech Republic
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In The Press
How to redesign 100+ GSK websites fast
100+ websites, 18 languages, 25 markets, 15 months - discover our Pfizer to GSK migration journey
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In The Press
Josh Loebner Joins Wunderman Thompson
Josh joins as Global Head of Inclusive Design to lead the Inclusive Experience Practice
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News
Best Of Discipline At ADC
Our ‘Degree Inclusive’ campaign for Unilever has won Best of Discipline in Product Design at the ADC Annual Awards!
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In The Press
Data And AI
Global Chief Data Officer, Alex Steer, shares how to decode the 'why' behind your customers' behaviours in his latest piece for MediaPost
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News
Pip Hulbert Named To Ad Age Leading Women
Wunderman Thompson UK CEO named on Ad Age's first global Leading Women list, celebrating the 40 women taking businesses into a brave new post-pandemic era
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