As Managing Director for Wunderman Thompson Indonesia, Dan oversees all the capabilities and output for the agency, including the Communications Design, Product and Service Design, Data, and Technology disciplines.
Businesses today face a competitive landscape this is in a constant state of flux. Dan has spent over 15 years managing this by helping companies engage customers in more in-depth and relevant ways and creating experiences that people want and the business needs.
Experience in product and service innovation at Philips, user experience design at Dutch software giant Exact software, market research at Kantar and a variety of roles within the Wunderman Thompson network have given him a comprehensive understanding of how to drive business growth in a post digital world.
He is specialized in Customer Experience design through combining communications, service and product design with data and technology, often facilitating Digital & Business Transformation for his clients.
Before becoming Managing Director of Wunderman Thompson Indonesia, Dan was MD of Mirum Jakarta, one of Indonesia's most respected digital customer experience and transformation agencies before merging with Wunderman Thompson in early 2020.