Little did we know how much the world would change in 2020. And in commerce one thing became clear - the need for brands and retailers to power up their ecomm operations and get their online offerings right. Against this backdrop we present our trends outlook for 2021 and beyond, comprising 20 thought-provoking digital change agents influencing what commerce is set to look like.

Many analysts have argued with some justification that 2020 felt more like an acceleration of what was already in motion, and that the move to online simply got turbocharged. Indeed, for many of us, digital came to our rescue in numerous ways. So where do we go from here?

Let "Futures 2021" be your guide! And please connect with us via the links included - we're here to help shape this future with you.

Download the report!

Welcome to the future

Many analysts have argued with some justification that 2020 felt more like an acceleration of what was already in motion, and that the move to online simply got turbocharged. Indeed, for many of us, digital came to our rescue in numerous ways. So where do we go from here? Let "Futures 2021" be your guide! And please connect with us via the links included - we're here to help shape this future with you.

Please provide your contact information to continue. Detailed information on the processing of your personal data can be found in our Privacy Policy. (in particular the "How Do We Use It?" Section).

Related Content

WTC Insights COVID Commerce and the Consumer copy
Insight

COVID, Commerce and the Consumer

Has COVID-19 signalled the tipping point for online shopping?
Read Article
Brand e Commerce Assessment
Insight

eCommerce Strategic Assessment Service

Presenting a blueprint with actions for powerful online commerce
Read Article